1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
4.00 LPA TO 6.50 LPA
Job Summary
The Assistant Manager – Workforce Management will be responsible for end-to-end workforce planning, attendance and attrition reporting, productivity analysis, and capacity planning for KPO operations. The role requires strong analytical skills, advanced Excel expertise, and close coordination with cross-functional teams to ensure optimal workforce utilization and operational efficiency.
Key Roles ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 5.50 LPA
Role Summary
The Assistant Manager – QA is responsible for ensuring high accuracy, compliance, and client-defined quality standards across KPO deliverables. The role focuses on auditing, process improvement, team coaching, and data-driven quality management.
Key Responsibilities
Quality Monitoring & Audits
Conduct regular quality audits of deliverables, reports, and transactions.
Review complex outputs to ensure compliance ...